Platform · Tools
Warranty work, handled.
Clients scan a QR code on their equipment panel to reach their installed products and ask for service or warranty work, which lands in a queue you can track.
BidBuild Core · Service requests
A QR code on the equipment panel opens your client's project portal — every product you installed, with warranty info. They request service in seconds, and it lands straight in your service queue.
Every equipment pad gets a BidBuild QR sticker.
Homeowners see every product on their project — model, install date and warranty.
One tap to request service or a warranty claim, with photos and notes.
It lands in Service Requests, gets assigned to a tech and tracked to completion.
Equipment panel
Scan for service & warranty
Service Requests
0 pending
| SR # | Request | Client | Type | Status | Tech |
|---|---|---|---|---|---|
| SR-031 | Heater not igniting Gas heater | Sam Lowry | Service Call | In Progress | Chris O. |
| SR-030 | Main drain leaking Main drain | Ana Reyes | Warranty Claim | Completed | Dana W. |
| SR-029 | Paver settling at steps Travertine deck | Priya Patel | Warranty Claim | Completed | Dana W. |
Try it — scan the code and request service on the phone. Sample names.